GOLO, LLC | Profil du Better Business Bureau®

Products & Services

GOLO Rescue Plan, Release, Perfect 5

Business Details

Location of This Business
630 Churchmans Rd Ste 200, Newark, DE 19702-1944

BBB File Opened: 12/15/2015
Years in Business: 9
Business Started: 7/8/2010
Business Incorporated: 7/8/2010 in DE
Accredited Since: 5/3/2018
Type of Entity: Limited Liability Company (LLC)
Business Management
  • Mr. Chris Lundin, CEO
  • Ms. Jen Brooks, President
  • Ms. Eden Covington, Director of Customer Service
Contact Information

    Principal

  • Mr. Chris Lundin, CEO
  • Ms. Jen Brooks, President

    Customer Contact

  • Ms. Eden Covington, Director of Customer Service
Additional Contact Information

Customer Complaints

5 Customer Complaints

Most Recent Customer Complaint

Complaint Type: Problems with Product/Service

I contacted GOLO, LLC customer service on 8/14/2018 nd advised that I have 4 unopen bottles of GOLO that I ordered and I was looking to return them ll for a full refund since I have no intention on using them. The customer service rep was able to pull up my last order, and confirm that these 4 bottles were purchased directly from GOLO and not through a 3rd party vendor. the. The rep proceed to tell me that the 4 unopen bottles could not be returned for a refund; company policy.

At this time, I am asking I am simply asking to return the 4 unopen bottles with return shipping on me, in exchange for a full refund for this product does "not" yield the result that it advertise. Thank you for any assistance that you may be able to provide.

With kind regards,

********

… Read More

The person who submitted this complaint has been a GOLO customer since March 2, 2017. She has placed 5 orders with us on the following dates: 3/2/17, 8/13/17, 10/8/17, 11/29/17 & 3/31/18 (see attached). Our return policy is clearly stated on our websites (see attached). The customer also must acknowledge that they agree to our Terms & Conditions when they click the Place Order Now button on our site (see attached). The policy clearly states that returns are only accepted within 60 days of the 1st order. Unfortunately, we are unable to accept returns on reorders. However, even if we were to waive this requirement this customer is well past the 60 day return period that we allow even on new orders.  The order was placed on 3/31/18 and she contacted us for return on 8/14/18.… Read More

Avis des clients

5 Avis des clients

Most Recent Customer Review

I started on this program the end of May 2018. I feel so much better then before this program. I am not starving all the time and I sleep at night now. Eating real food is the difference. My aches and pains are greatly reduced and I have lost 15 pounds. I am so glad I found this program.

Products & Services

GOLO Rescue Plan, Release, Perfect 5

Business Details

Location of This Business
630 Churchmans Rd Ste 200, Newark, DE 19702-1944

BBB File Opened: 12/15/2015
Years in Business: 9
Business Started: 7/8/2010
Business Incorporated: 7/8/2010 in DE
Accredited Since: 5/3/2018
Type of Entity: Limited Liability Company (LLC)
Business Management
  • Mr. Chris Lundin, CEO
  • Ms. Jen Brooks, President
  • Ms. Eden Covington, Director of Customer Service
Contact Information

    Principal

  • Mr. Chris Lundin, CEO
  • Ms. Jen Brooks, President

    Customer Contact

  • Ms. Eden Covington, Director of Customer Service
Additional Contact Information

Local BBB

BBB Serving Delaware

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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